Content Type of Email sent from October

Need Help
#1

Hi, I use the Mail function to send an email from a contact form on my site. It usually works, but this particular client has a ticketing system that picks the email up and creates a ticket with it.
The problem is that the html in my view is not working right. For example, in the email received it prints

tags, as it were text. And same for all other tags.
I sent the email to another recipient and noticed that it gets with the following email header:
“Content-Type: multipart/alternative; boundary=Y7UUuAI3” even though the email does not contain any files.
Could this be the issue? Is there a way to change that to “Content-Type: text/html; charset=UTF-8”?? Could I not use the main OC default mail template at all?

#2

Hi @federico.schafer,

It appears that the ticketing system might not handling HTML version and is defaulting to the plain text version.

When you sent the email to another recipient, was it to a standard email client, such as Gmail?