Recent issues installing market place plugins and running updates

Need Help
#1

In the past few days when I try to deploy from my localhost to a remote host using the DEPLOY plugin it suddenly gives an error without real description.

Further to that when I attempt to install a new plugin on this installation (Builder) then I get the following error:

Update Failed

The ‘https://gateway.octobercms.com/packages.json’ URL could not be accessed (HTTP 403): HTTP/1.1 403 Forbidden

I have a valid licence and my subscription payment is up to date.

#2

Does the deployed server have the auth.json file on the site? That may be the issue

#3

Hey @borgdigital

Feel free to contact support about this. Here’s the link:

https://octobercms.com/contact

#4

HI!
First time I use Deploy to publish a test project and I had same issue.
You have to put your auth.json file to your remote server, thanks to artistro08

1 Like
#5

Thanks @cyril-design

We’ve added this to the documentation